Terms & conditions (short form)

Provider: Teodoro Morcone, Eichbühlstrasse 33, 8004 Zurich, Switzerland (tmorcone@gmail.com).

A contract is formed when I confirm a booking in writing (email/WhatsApp) or you use a payment link for an agreed service.

Lessons take place online and/or on-site as agreed. Languages and scope follow the offer description.

The intro call (about 20 minutes) costs CHF 20 and is refunded if the same client then books a lesson or package; without a follow-up booking there is no refund entitlement.

No specific learning outcome or project completion is guaranteed.

Payment is collected in advance via the agreed channel (e.g. Stripe payment link).

Free cancellation or rescheduling up to 24 hours before the start (Europe/Zurich); later cancellations or no-shows are charged in full unless otherwise agreed in writing.

If I cancel, no fee is due; prepaid amounts are credited or an alternative slot is offered.

Learners under 16 require written parent/guardian consent before the first lesson (by email/WhatsApp).

Freely available code/examples are without warranty; use at your own risk. For booked services, liability is limited as far as mandatory law allows; intent and gross negligence remain reserved.

Swiss substantive law applies. Mandatory consumer venues remain reserved; otherwise Zurich.

Privacy: see the privacy policy on this site. Please do not send special-category data (e.g. health data) via WhatsApp.

For clients resident in the EU/EEA, I review requests about prepaid services not yet delivered case by case under mandatory consumer law (tmorcone@gmail.com).